The AI Value Report is operated by Wartosc Ventures LLC, a Wisconsin limited liability company, doing business as “The AI Value Report”. Mailing address: 2800 East Enterprise Avenue, STE 333, Appleton, WI 54913, USA. Email: support@aivaluereport.com.
1. Cancelling a subscription
You can cancel at any time, either from the billing page in your account (the Stripe customer portal) or by emailing support@aivaluereport.com. Cancellation takes effect at the end of your current billing period. You keep full access until then, and you will not be charged again.
2. Monthly plans
Monthly plans are not refunded for partial months. When you cancel, your plan stays active until the end of the month you have paid for.
3. Annual plans
If you request it within 14 days of your initial annual purchase, or within 14 days of an annual renewal charge, we will refund that annual payment in full and end the plan. After 14 days we do not give partial refunds; your plan stays active until the end of the paid year.
4. API starter pack and credits
The $20 pay-as-you-go starter pack and other prepaid API credits can be refunded within 14 days of purchase if none of the credits have been used. Once any credits are used, they are not refundable. API subscriptions (Builder, Scale) follow the monthly plan rules above.
5. One-off research products
Company snapshots, deep dives, reports, briefings and other one-off research products are non-refundable once delivered, except for duplicate charges or errors on our side.
6. Billing errors and duplicate charges
If you were charged twice, charged the wrong amount, or charged after cancelling, we will always refund the incorrect charge in full.
7. How refunds are paid
Refunds go back to the original payment method. They usually appear within about 5 to 10 business days, depending on your bank or card issuer. All prices and refunds are in US dollars (USD).
8. How to request a refund
Email support@aivaluereport.com with the email address on your account and the date of the charge.
9. Enterprise and contract customers
If you have a signed contract with us, its cancellation and refund terms apply where they differ from this policy.
See also: Terms of Service · Privacy Policy.